Our Vision
We aspire to be the the most prefared small business development consulting company in South Africa by 2020
MISSION STATEMENT:
Mdulu Development Enterprise is dedicated to the exploration and implementation of tools, ideas, and concepts that will make you and your team more successful in business and in life!
Our Philosophy:
Building Ethical Relationships = Success
1) Ethical:
We are committed to doing the right thing, no if's and’s or but’s.
2) Relationships:
Trust:
We build relationships with our clients and our co-workers through trust. Trust is built on delivering on our commitments. Trust is built on maintaining confidentiality about our clients operations, employees, goals, and business plans.
Communications:
We will endeavor to maintain open and constant communications with our clients and co-workers to build the strongest relationships possible.
Respect:
We respect our clients and co-workers. Their ideas, values, goals, property, and person. We demonstrate our respect in our interaction with others by being careful and considerate in our actions and words.
Image:
We know that presenting the proper image for the task enhances the client’s perception of the value of our services. We are committed to keeping our image sharp and presentable.
On Time:
Being on time is a sign of interest and commitment. Our clients are impressed when we make our committed appointment times. We will strive to make our appointment times or notify our clients if we are planning on being late.
Methods:
To assure that we are constant in our interactions with others we will develop written methods and processes for what we do so we can replicate our successes and diminish our failures.
Follow-Thru:
Our goal is to follow-thru and deliver on our promises and commitments. We realize that when our clients and co-workers have a need and are counting on us anything less then 100% of our effort is just not good enough.
Follow-Up:
Many times opportunities are lost due to lack of follow-up. A product is delivered and the client has trouble installing it and a well timed phone call saves the day. Our goal is to always stay in touch with our clients via e-mail, mail, fax and phone to make sure the are still seeing the value of our services and products long after delivery. Follow-up is how we build long term relationships.
Coaching:
Coaching is the "consultative" method that we employ with our clients and our co-workers. Coaching is stating clear goals and then through observation and monitoring the actions and steps taken we can help our clients and team achieve those goals.
3) Success:
Success is reaching our personal and company goals. The key to success is delivering on our promises (building relationships) maintaining an ethical stance in all we do and to be mindful of all of the details it takes to build our clients businesses while we are building ours.
A Business Consulting Company, Mdulu Development Enterprise, helps small businesses leverage their resources to maximizes revenue. Business consultants that understand how to make Marketing, SEO, Sales, and CRM work together effectively.
Mdulu Development Enterprise offers services to small and medium sized businesses in an effort to assist them with the successful operation of their own company. It takes a large effort to make any company successful. The multitude of things that need to be done is often overwhelming.
The basic functions every business needs to do are: Attract customers/clients By Offerering to sell a product or service (sometimes both) Accept orders Fulfill orders Solve customer problems Issue invoices Process payments Buy products and services to support your business Receive invoices Pay bills Pay taxes Every one of these basic business functions has many intricate steps to them.
